7 minute read
Decreased performance and changing user needs – how a volatile environment can impact positively a digital transformation.
10 minute read
Voice services have had a massive growth over the last few years, with a quicker adoption curve than even mobile experienced years earlier
10 minute read
Phasing out of lockdown means that businesses need to change again - can agile CX help businesses stay afloat?
10 minute read
In doing my research for this piece I’ve read a few other articles and have obviously been watching the news (between Netflix bingeing obviously) but If I hear read the line that we are now in unprecedented times again I’m going to go mental! So don’t worry, this is not going to be that sort of article!
10 minute read
Can working in new ways be realised during the current crisis and beyond?